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FAQ

  • How does it work?
    For New Customers: 1. Create an online account 2. Purchase a storage plan under "Plans & Pricing" 3. Fill out/submit the service request form under "Request Service" 4. Notify your tire shop we will be there the next business day to pickup your tires. 5. You will be notified via text message when your tires have been picked up. For Existing Customers: Schedule your changeover appointment with your tire shop. Fill out/submit the service request form with your appointment details. You must provide 48 hours of notice for deliveries. Your tires will be delivered the day prior to your appointment. Your pickup will be automatically scheduled for the following business day from your appointment unless we are told otherwise. Once we've picked up your tires you will be notified via text message.
  • How much notice do you need?
    For tire deliveries we require 48 hours of notice. Failure to provide us with this notice will result in your tires not being delivered. For tire pickups we can be notified anytime. Your tires will be picked up the next business day following your appointment.
  • What if I already changed my tires?
    We often have customers hear about us after their tires have been changed. Please give us a call as we are happy to discuss the logistics of picking up your tires!
  • Do you store wheels?
    Yes we do! Mounted assemblies are stored at no additional cost. If the wheels are separate, each set will be individually billed. Lugnuts can be stored for free if they are securely attached to the wheels.
  • Do you service Park City?
    Services to Park City are handled on a case by case basis. Please give us a call if you are located in Park City and require our services!
  • What happens if you lose or damage my tires?
    If we lose or damage tires we will either repair or replace them, guaranteed. Please see Terms of Service for more information.
  • How long is my plan good for?
    With our month to month payment plan, we will continue to store your tires until service is cancelled. Our month to month payment plan requires a 4 month minimum storage period. Our annual payment plan provides storage and transportation for 12 months. At the end of the 12 months your plan will automatically renew for another 12 months.
  • What if I don't want my tires anymore?
    If you do not wish to keep your tires, we will dispose of them at your request for $25 per tire set. If you wish to have your tires disposed of please contact us via email.
  • What if I don't see my preferred tire shop?
    In our dropdown menu of installation locations from the Request Service tab you can select "Preferred location not listed". Below this is a box where you can provide the name and address of your tire shop.
  • What if I need a residential service?
    We are happy to facilitate residential pickups and deliveries. Please go to Request Service and select "residential" from the installation location options. Below that you can provide your address along with the days/times you would like the service to take place. We will then contact you to coordinate the service.
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Tire Swap Dates

Winter Tire Swap: October 1st - January 30th

Summer Tire Swap: March 1st - May 30th

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